Record Label | Shop | Distribution
Choose the product you would like to buy, select the quantity or available options and click Add to Cart.
When you are ready, open your cart and proceed to checkout. Enter your billing and delivery details, choose the available shipping and payment methods, review your order and complete the purchase.
You will receive an order confirmation by email.
Yes. You can complete your purchase as a guest without creating an account.
Creating an account is optional and may make it easier to view your previous orders and complete future purchases.
Adding a product to the cart does not reserve it permanently.
If another customer purchases the last available copy, your browser session expires or your cookies are cleared, the product may no longer appear in your cart.
As many releases have limited stock, we recommend completing your order when you find something you would like to buy.
Yes. You can add several records and other products to the same cart and complete them as a single order.
Shipping will be calculated for the combined order.
If you are buying five or more items and live in Portugal or elsewhere in Europe, please contact us. We may be able to offer better shipping conditions.
Shipping to mainland Portugal starts at €2.35.
For other destinations, the available shipping methods and final cost are calculated during checkout according to the destination and the contents of the order.
If you intend to buy five or more items and live in Portugal or elsewhere in Europe, please contact us about possible special shipping conditions.
Yes. Wasser Bassin ships to Portugal and international destinations.
Enter your delivery address during checkout to view the available shipping methods and costs for your destination.
Yes. If you live in Porto or nearby, please contact us before completing your purchase.
Depending on the location and availability, personal delivery may be arranged, allowing you to avoid the usual shipping costs.
Orders are normally prepared and dispatched within 2 business days after payment has been confirmed.
During busy periods, events, holidays or release campaigns, preparation may take slightly longer.
You will receive an email when your order has been dispatched.
Records are packed in protective record mailers designed for shipping vinyl.
Additional protection is used when necessary to help prevent movement, damaged corners and other problems during transport.
When several products are ordered together, they are secured inside the same parcel whenever this can be done safely.
For eligible online purchases, you may notify us that you wish to return your order within 14 days of receiving it.[1]
Please contact us before sending anything back so that we can provide the correct return instructions.
Products must be returned complete and in the condition in which they were received. The right of withdrawal may not apply to sealed audio recordings that have been opened after delivery.[1]
Return shipping costs are **[confirm whether paid by the customer or Wasser Bassin]**.
This does not affect your legal rights when a product is faulty, damaged or different from the item ordered.
Please contact us as soon as possible and include:
Please keep the product and all original packaging until we have reviewed the situation.
After reviewing the information, we will explain the available solution, which may include a replacement, refund or another appropriate remedy.
Please contact us with your order number and a description of the problem.
When useful, include photographs or a short video showing the defect.
We will assess the situation and explain the available solution. Depending on the circumstances and availability, this may include a replacement, refund, price reduction or another appropriate remedy.
Your statutory consumer rights remain unaffected.[2]
Wasser Bassin sells **[confirm: new records only / both new and second-hand records]**.
Whenever a product is second-hand, its condition will be clearly identified on the product page, including relevant information about the record and sleeve.
Please contact us before ordering if you need additional information about the condition of a particular item.
LP means long-playing record. It is normally a 12-inch vinyl release containing an album or other longer recording.
CD means compact disc.
A 7-inch record is a smaller vinyl format commonly used for singles or short releases.
A 12-inch record uses the same physical size as most LPs but is often used for singles, EPs, extended versions or releases designed for DJ use.
The precise format, number of tracks and playing speed are shown on the product page whenever that information is available.
Some releases may become available again, but many Wasser Bassin products and independent editions are produced in limited quantities.
A restock cannot therefore be guaranteed.
Follow the News section, social media or the Wasser Bassin newsletter to receive information about new editions and returning products.
Product photographs are intended to represent the edition being sold.
However, artwork, vinyl colour, inserts, packaging or other details may occasionally vary between pressings or editions.
For second-hand products, please confirm whether the photographs show the exact copy being sold or a representative image.
Contact us before purchasing if a specific pressing, colour or packaging detail is important to you.
Send your demo to tam@wasserbassin.com or info@wasserbassin.com.
Please include:
* the artist or project name;
* a short introduction;
* a private listening or download link;
* relevant information about the proposed release.
Please avoid sending large audio files as email attachments.
Yes. Distribution is one of Wasser Bassin’s areas of activity.
Wasser Bassin works with selected artists, labels and releases. Please contact us with information about your project, catalogue, formats and distribution requirements.
Each proposal is considered individually.
For wholesale, label or distribution enquiries, please contact:
tam@wasserbassin.com or info@wasserbassin.com
Include a short presentation of your project or shop, the products involved and the countries or territories you would like to cover.
The available payment methods are shown during checkout before the order is confirmed.
Wasser Bassin currently accepts:
The methods displayed may depend on the customer’s country or billing information.
Yes. Payments are processed through the secure payment providers available during checkout.
The website uses an encrypted HTTPS connection, and payment information is handled according to the procedures of the selected payment provider.
Email info@wasserbassin.com and include your order number whenever possible.
Please describe the issue and provide any relevant information or photographs. This will help us identify the order and reply more efficiently.
You can also use the form on the Contact Us page.
If you have any problems or questions with your order, we are always available through our e-mail or phone number.
Don’t hesitate to contact us.
If you intend to buy 5 or more items, and live in Portugal or somewhere else in Europe, please contact me too. I can offer you better shipping conditions!
You can write to us in the contacts page.
If you live in Porto or nearby, please contact me. You can avoid all shipping costs, because I am more than happy to deliver the items personally!
Contact us through our e-mail or phone number.
Info about shipping costs, delivery zones and packaging.
How returns work and how to request a refund.
Info about shipping costs, delivery zones and packaging.
Our team is ready to help with any question you may have.
